What Vortex Sync does
Everything a small business needs to keep its books, and a way for your other software to keep them current.
The ledger
- Double-entry accounting, with balance enforced by the database itself
- Posted entries can’t be edited or deleted; corrections are reversals and new entries
- Monthly periods with soft and hard close, and a recorded reason for reopening
- A month-end checklist and summary that show what’s still open and how the month came out
- A chart of accounts you can change, and an audit log of who did what
Invoices and bills
- Create invoices and enter bills, with tax, shipping or freight
- Record full or partial payments against the bank account they moved through
- Void a document, or mark a payment as bounced and reopen what it paid
- Bills can receive inventory, at average cost including freight
- Accounts receivable and payable aging
- Enter many already-paid expenses at once, each recorded as its own entry
- Pay bills by bank transfer Coming soon
- Approval steps before a bill is paid, by amount
Getting paid, with MerchantLink
- Accept cards, bank transfers, Apple Pay, Google Pay, PayPal and Venmo Coming soon
- Send invoices one at a time or in bulk, by email, text or QR code Coming soon
- Recurring payments and subscriptions, with saved cards Coming soon
- Automatic payment reminders by email and text, with quiet hours and recorded text consent Coming soon
- Payment links for one-time payments, donations and open amounts Coming soon
- A printable QR code for every invoice and link Coming soon
- A branded pay page built for phones, with emailed receipts and no account needed Coming soon
- Partial payments, discounts and coupons Coming soon
- Estimates that turn into invoices, and a product catalog Coming soon
- A customer portal and point of sale Coming soon
- Refunds, chargeback evidence packets and card-testing checks Coming soon
- Settlement and payout tracking Coming soon
- AI that drafts invoices from a description or photo, and understands customers’ text replies Coming soon
- A forecast of when each customer is likely to pay Coming soon
Expenses
- Connect your credit cards as well as your bank accounts
- Upload a receipt, or scan it with your phone’s camera, and keep the original
- Receipts link to the debit, credit or ACH payment that went out from your account
- See which transactions are missing a receipt
- AI reads each receipt and suggests the category
- Track business mileage at the IRS standard rate, and record reimbursements in the books
- AI suggests an account for every bank and card transaction, for you to review
Payroll and HR, with Payroll Genie
- Full-service payroll that posts to your books, with direct deposit, pay cards and checks Coming soon
- Off-cycle, bonus and commission runs, with multiple pay rates and locations Coming soon
- Federal, state and local payroll tax filing, including W-2, 1099-NEC, 941 and 940 Coming soon
- Garnishments, child support and new-hire reporting Coming soon
- Tip and overtime tracking for the One Big Beautiful Bill Coming soon
- Geofenced time clock, timesheets, and break and meal tracking Coming soon
- Add employee time to invoices Coming soon
- Shift scheduling, overtime alerts, and PTO accruals and approvals Coming soon
- Benefits enrollment, ACA and COBRA administration, and workers’ comp Coming soon
- Digital onboarding, e-signatures and document storage Coming soon
- Employee self-service with pay stubs and tax documents, on a mobile app Coming soon
- Performance reviews, surveys, team messaging and an approvals inbox Coming soon
- A compliance assistant, state registration tracking and a paycheck calculator Coming soon
- AI payroll report builder, and cash-flow forecasts with what-if scenarios Coming soon
Projects and job costing
- Tag entries by project, and filter reports by it
- Project profitability, with shared costs allocated to each project
- Job costing: labor, materials and other costs by job, with estimated against actual
- Project management, with projects set up automatically Coming soon
- Financials for construction businesses Coming soon
Planning and insights
- Budgets by month for every income and expense account, started from last year’s numbers if you like, and a budget-to-actual report
- Scenario planning and forecasting Coming soon
- Customizable dashboards of KPIs with targets and 12-month trends, shared with your team or just for you, including data from other systems such as headcount or appointments
- Monthly profit and loss insights that show what moved and why, and alerts with a recommended next step, by email if you like
- Anomaly detection, AI cleanup and ongoing checks of your books Coming soon
- An annual check-in on your books, with an action plan Coming soon
- Two-way sync with Excel Coming soon
Taxes
- Map accounts to tax lines
- Flag vendors who need a 1099
- A 1099 report of what you paid each flagged vendor in the year
- 1099 e-filing Coming soon
- Sales tax rates by agency, charged on invoices, with exempt customers and items
- Sales tax owed per filing period from your books, checks before you file, and recorded returns
- Quarterly tax estimates Coming soon
- Help finding deductions Coming soon
Banking and reconciliation
- Upload CSV or OFX statements, with a check that the file adds up
- Duplicate lines are caught before they reach your books
- Match bank lines to existing entries, or post them to an account
- Save rules so similar transactions post on their own
- Reconcile to your statement, with a plain explanation of any difference
- Connect your bank securely for owner verification and daily transactions, with up to 12 months of history
- Ask Sync to find a reconciliation difference, with hints for swapped digits and amounts on the wrong side
Robust, customizable reports
- Income statement, balance sheet, cash flow, trial balance, general ledger and aging
- Choose your own dates, on an accrual or cash basis
- Filter by location, department or any other way you tag your books
- Split the income statement by month, quarter, location or department
- Download as Excel or PDF
Subsidiaries and business units
- One login for the parent company and every subsidiary
- Drill down into any company’s own books, team and reports
- Track business units inside a company by location or department, and report on each
- Roll up financials across subsidiaries, with a column per company and a combined total
- Each additional entity with its own EIN is 50% off its subscription
Moving in
- Import from CSV or Excel: chart of accounts, customers, vendors, items with stock, trial balance, open invoices and bills, and past transactions
- Nothing specific to any one system, so it works from wherever you are today
- A review of every question and check before anything goes live
- Undo a wrong trial balance or a file of past transactions
- A chart of accounts to start from for your kind of business
- Guided setup with AI: describe your business, Sync suggests your accounts, then connect your bank and see your first income statement
Team and security
- Roles for owners, admins, accountants, bookkeepers and read-only users
- An authenticator code required for everyone, with one-time recovery codes
- Each business’s data kept apart by rules in the database
- API keys stored only as hashes, and limited to what they’re allowed to do
- Custom roles and permissions Coming soon
- A mobile app Coming soon
Integrations
- Built to connect with the platforms and vendors your business already uses
- A public REST API with an OpenAPI description, open to any platform or vendor
- Point of sale, payments, payroll and inventory systems can post sales, payouts, payroll runs and stock movements, once the owner approves the connection
- Posting rules turn each event into a balanced entry, or hold it for review
- Signed webhooks, and safe retries that can’t post twice
- If a system can export a CSV or Excel file, you can bring its past transactions in
Customer service
- Chat with our AI support agent any time, day or night
- Ask for a live representative from 9am to 5pm Pacific, Monday to Friday, and we’ll email you when they reply
- We strive to resolve every question swiftly
- Priority support and training Coming soon
Sync, your AI agent
- Ask Sync about your business in plain English, and get answers from your own numbers
- It reads your books, reports, customers, vendors, items and bank activity
- It sees only what the person asking is allowed to see
- Ask it for a correction or an accrual and it drafts the journal entry for a person to approve; it can’t post anything itself
Other AI assistants
- Connect an assistant such as Claude through MCP, with sign-in and your approval for one business
- It can read your books and run reports
- It can suggest journal entries, and it can’t post anything: a person approves each one
- Disconnect it at any time
- AI that sets up your books from a description of your business, and helps find reconciliation differences
- Workflow automation and recurring tasks Coming soon

