SMS Policy

Last updated November 3, 2026

Vortex AI, Inc. d/b/a Vortex Sync (“Vortex Sync”) runs the Vortex Sync Account Alerts text message program. It sends alerts about a person’s own Vortex Sync account to business users who have opted in. We do not send marketing or promotional messages by text, and we do not send texts to our users’ customers.

How people opt in

Signed-in users opt in from their account page on vortexsync.ai. They enter their own mobile number and check a box that is unchecked by default. Nobody can opt in on someone else’s behalf, and we don’t get numbers from lists or third parties.

Opting in is optional and is not a condition of using Vortex Sync. Each opt-in is recorded with the number, the date and time, where it happened and the exact wording agreed to. The form looks like this:

Example of the opt-in form. This copy doesn’t collect anything.

What you’ll receive

  • Journal entries or other work waiting for your approval
  • Problems that need you, such as a bank connection that needs a new login
  • Invitations and changes to your access to a business

Message frequency varies with activity on your account. Message and data rates may apply.

Confirmation, sent once when you opt in:

  • Vortex Sync: You are subscribed to account alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.

Sample messages:

  • Vortex Sync: Aloha Salon has 3 proposed entries waiting for your approval. Review: https://vortexsync.ai/account Reply STOP to opt out, HELP for help.
  • Vortex Sync: The bank connection for Operating Checking needs you to log in again. Details: https://vortexsync.ai/account Reply STOP to opt out, HELP for help.
  • Vortex Sync: Kai invited you to join Aloha Salon. Accept: https://vortexsync.ai/account Reply STOP to opt out, HELP for help.

Opting out and getting help

  • Reply STOP (or UNSUBSCRIBE, CANCEL, END or QUIT) at any time. You’ll get one confirmation and no further texts. Reply START to resume.
  • Reply HELP for help. Response: “Vortex Sync: account alerts for Vortex Sync users. Msg frequency varies. Msg & data rates may apply. Help: support@vortexsync.ai. Reply STOP to opt out.”
  • Or email support@vortexsync.ai.

Carriers are not liable for delayed or undelivered messages.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers and SMS opt-in data and consent are never shared with, sold to or rented to third parties for their marketing purposes.

We share a mobile number only with the service providers that deliver these messages for us, who may use it only to do so. See our Privacy Policy and Terms of Service.